FREE SHIPPING on orders over $100Must Notate at Checkout when selecting shipping method (No Coupon Code Necessary)
Free Shipping cannot be combined with any coupon code or sale item.
Free ground shipping to the lower 48 states only. Order must be more than $100 before tax. Online purchases only. Not avilable on larger coolers.
HOLIDAY SHIPPING GUIDE
We want you to have all your Christmas gifts in time for the holiday! Follow the below guide to receive your packages by Friday, December 23.
|Shipping Speed||Last Day to Order|
|UPS Ground||Sunday, December 18|
|UPS 2 Day||Tuesday, December 20|
|UPS Next Day||Wednesday, December 21|
|Pick up in store||
Friday, December 23*
*Last Day to Pick Up Packages In-Store: Saturday, December 24 before 5:00 PM CST (Click Here for Store Hours)
All days listed are business days, which are Monday - Friday and exclude Federal US Holidays
|Shipping Speed||Notes & Restrictions|
|Ground||FREE for orders over $100|
|2 Day||Not available with oversized orders|
|Next Day||Not available with oversized orders|
|Pick up in store||Always Free|
Alaska / Hawaii
While we can ship packages to Alaska and Hawaii with Expedited shipping methods (2-Day, 1-Day) they are not always guaranteed by UPS based on the final destination and there could be a delay of 1 business days. Free shipping on $100+ Orders is not valid to Alaska or Hawaii.
At this time we are not accepting international orders. Sorry for the inconvenience.
What are the Holidays on which we don’t ship?
Our friendly freight carriers do not ship on the following 2016 holidays so keep that in mind when choosing your ship method:
- Jan. 1: New Year's Day
- May 30: Memorial Day
- July 4: Independence Day
- Sept. 5: Labor Day
- Nov. 24: Thanksgiving Day
- Dec. 26: Christmas Day (observed)
Do I have to pay sales tax?
Per Federal law, Eagle Eye Outfitters must charge for sales tax in states we have a physical store, so Alabama is subject to sales tax.
What does processing mean?
Your order has now been forwarded to the warehouse for shipment. Orders usually ship in 1-3 business days. Items that require a longer shipping time are noted on the product page.
My item is backordered. What does that mean?
When an item is on backorder, it means we special ordered the product directly from the manufacturer, because at that time of your order the item you wanted was not in stock at Eagle Eye. We will ship the product to you as soon as it becomes available from the manufacturer.
A product on my order is not available. What does that mean?
Sometimes products are ordered before the inventory on our site has updated. In cases of products with low inventory, orders that are processed first will be allocated the stock. We will contact you as soon as possible via email or phone to inform you that a product you have ordered is out of stock. Please don't hate us we try out best to keep this from happening. We try and pull all items that only have 2 left in-stock from our online store.
What is your return policy?
If you aren't happy with your purchase, you can return most items for an exchange or refund within 60 days of purchase long as it's still in "sellable condition.” To read our full return/refund/exhcange policy, click here.
How do I return my product?
You can either bring your product(s) and your invoice to Eagle Eye Outfitters in Dothan, Alabama, or you can mail the product(s) back to us. Please pack and ship your merchandise using the postal carrier of your choice. Our packaging is reusable! Feel free to return the product in the same package we used to send it to you. Postage is not prepaid for returns; you are responsible for paying shipping charges to return products to us. For your protection, we advise that you use a traceable shipping method to send us your return. The address to send your return to is:
Eagle Eye Outfitters
Attention: Returns Department
3535 Ross Clark Circle
Dothan, AL 36303