Free Shipping

Qualifying orders of $125 or more (before applicable sales tax and after coupons) will receive FREE Ground shipping via UPS.

We apologize to our long standing customer base for the increase to the order minimum for free shipping, however, due to the ever increasing rise in shipping costs and fuel; Eagle Eye Outfitters must raise the order minimum to continue offering this popular promotion.

We also want to inform our customers that we have switched our free shipping provider from the Postal Service to UPS. We fell that this change is better for our customers due to the higher level of service that UPS provides. USPS is still available as a paid shipping option.

We thank you for your continued patronage and supporting this small local business in Dothan, Alabama.

The qualifying lower 48 U.S. states will be sent via UPS ground shipping. For expedited shipping options, please use the orange chat button in the lower right hand corner of the screen or call a member of our customer support team at 334-446-4887 to request an expedited shipping cost estimate. 

Free shipping is not applicable towards orders that contain Simply Totes, Hemlock Hats, Luggage, ENO Stands, YETI Coolers, Straw Hats, BruTank Coolers, Polarbox Coolers, physical gift cards, or ANY oversized item.

Promo cannot be redeemed for cash. Terms of offer are subject to change.

Free Pickup In-Store or Curbside

Don’t want to wait for delivery? Buy online and pick it up in store — for FREE! Take advantage of this great free program from Eagle Eye.

Orders can be picked up 9:00 AM - 6:00 PM, Monday-Saturday. We will email you when you’re order is ready for pickup. Please wait for this email, or call 334-446-4887, to avoid arriving before your order is ready. Our fulfillment team processes orders in the order they are received and may not be able to fulfill your order on the same day due to high volume and sale seasons. Please note that if you need your items quickly, we recommend shopping in-store. 

If you’d like to pickup curbside, drive over to 3535 Ross Clark Circle, and head to the side of the building where the employee entrance is located. Look for the curbside pickup sign and park in one of the open spots. Call (334) 796-8902 to let us know you’re here. We’ll ask for your name and what type of car you’re in. You can remain in your car and we’ll bring your order out to you. You will need your order number and name for verification.

If you’d like to pickup in-store, head inside and speak to a cashier at the register. They will happily retrieve your order.

Bogg Bag Shipping

Starting April 11, 2024, The Original Bogg Bag - Large and Original Baby Bogg Bag - Small qualify for free shipping when the cart total is $125 or more*. If you purchase a Bogg Bag and your total cart amount falls under the $125 free shipping minimum, the Original Bogg Bag Large will be a $10 flat shipping rate and the Original Baby Bogg Bag Small will be an $8 flat shipping rate. This is a discounted shipping rate as the normal shipping rate for these oversized packages range from $15-$40 or more per bag, depending on the ship to location.

Bogg Bag Accessories and Bitty Bogg Bags qualify for free shipping when the cart total is $125 or more. If a Bogg Bag Accessory or Bitty Bogg Bag is purchased individually, or if the cart total is below free shipping minimum, normal shipping rates apply. If a Bogg Bag Accessory or Bitty Bogg Bag is included in the order that falls under the $125 free shipping minimum amount with an Original Bogg Bag or Baby Bogg Bag, then the discounted flat rate per bag applies.

Please note that all Bogg Bag orders are shipped via UPS and are only available to ship to the qualifying lower 48 U.S. states. These orders will require a non-PO Box shipping address. Any AK or HI orders can be placed manually though the customer will need to receive a quote from our customer service team for the shipping cost.

*Bogg Bag orders placed prior to April 11, 2024, will not be eligible for the $125 or more free shipping amount or for any shipping refunds.

Shipping Details

  • At this time, all shipping arrival estimates including expedited shipping estimates are NOT a guarantee. 
  • All orders are only available to ship to the qualifying lower 48 U.S. states on our website. Any Alaska or Hawaii orders can be placed manually, please reach out to our customer service team to receive your shipping quote. This cost must be covered by the customer.
  • Please note that our shipping partners are doing the best they can during difficult circumstances to deliver your order quickly and safely. Some shipments my experience unforeseen delays. We appreciate your understanding and patience.

Map of the United States with USPS estimated delivery times.

  • The majority of our USPS shipments are sent via Priority Mail. Priority Mail is a 2-3 day delivery service provided by the United States Postal Service. Click link for Priority Mail delivery map
  • International — At this time we are not accepting international orders. Sorry for the inconvenience.
  • There is NO UPS/USPS regular or expedited shipping or delivery on Saturday and/or Sunday. All orders (including Ground, Economy, 2-Day, 3-Day, or Next Day) placed after 12:00 pm Friday will be shipped out on Monday. Expedited shipping is an additional cost and can be requested prior to placing your order by contacting a member of our Customer Support Team via the chat bubble below, or calling us at 334-446-4887.

UPS Shipping

The ground shipping map (below) illustrates the number of transit days required for a UPS Ground delivery.

Map of the United States with UPS estimated shipping times.

UPS Shipping Speed Notes & Restrictions

  • The majority of our shipments are sent via UPS Ground delivery.
  • Certain packages may be sent via USPS and/or customers can select USPS as the shipment method when placing their order. For USPS Shipping info, see above.
  • 2-Day NOT available with oversized orders
  • Next-Day NOT available with oversized orders
  • All orders are only available to ship to the qualifying lower 48 U.S. states on our website. Any Alaska or Hawaii orders can be placed manually, please reach out to our customer service team to receive your shipping quote. This cost must be covered by the customer.
  • Subject to the Tariff/Terms and Conditions of Service. Scheduled business days and delivery schedules are revised occasionally due to changes in distribution and volume, especially during holiday periods. Service to some remote areas also may require additional delivery days. For current delivery schedules, service availability and information, and a description of the UPS service Guarantee, see the UPS Rate and Service Guide. 

Shipping FAQs

  • When will my order ship or be ready for pickup?

  • Do you guarantee delivery dates from UPS and USPS?

  • Do I have to pay sales tax?

  • How to find a missing package that shows as delivered or what do I do if my package is stolen after delivery?

  • Do you ship to P.O. Boxes or APO/FPO addresses?

  • Can I ship my order to someone else?

  • How do I know when my order ships?

  • Do you offer free shipping?

  • Do you offer free pickup instore or curbside pickup?

  • Order says it was delivered but I have not received it.

  • Will my package arrive before Christmas?

Return FAQs

  • What is your return policy?

  • Can I exchange an item?

  • How do I return a pair of shoes/boots?

  • If I purchase in-store, can I return via mail?

  • If I purchase online, can I return in-store?

  • Where can I get a return form?

  • How will I be refunded for my return?

  • How long does it take to receive my refund?

  • There was an error in what I received for my order.