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Free Shipping on Orders $100+! *Exclusions Apply

If you are not happy with your purchase, you can return most items for a refund within 60 days of purchase as long as it is still in “sellable condition.” Merchandise must be in original purchase condition to be eligible for refund or exchange. This means the item should:

  • be unworn (aside from trying it on)
  • tagged
  • unwashed
  • devoid of any stains, scuffs, tears, or mysterious smells
  • needs to be in its original packaging

Sunglass Policy There is a 30-day return policy on all sunglass purchases made online. Returned frames must be in sellable condition and in the original case and box (sellable condition is the exact condition you received the item).

Refunds are only given in the original form of payment (including debit cards & gift cards). Shipping charges are not refundable for any reason on returns. For in-store pickups, the return policy deadline begins on the date you purchase, not when you pickup. To print our return form click here.

FINAL SALE ITEMS

  • All headwear and headgear
  • BOGO Sales
  • Swimwear
  • Undergarments
  • Socks
  • Face Masks
  • Gift Cards (They will also not be replaced if lost, stolen, or used without authorization.)
  • ALL SALES ARE FINAL WHEN ITEM(S) ARE PURCHASED AT 51% OFF OR MORE ORIGINAL MSRP. NO REFUNDS OR EXCHANGES ALLOWED.

If FINAL SALE items are mailed back without prior manager approval, you will be required to pay shipping to return the item(s) to your address or forfeit the product.

HOW TO RETURN AN ORDER

Please make sure that the item(s) you wish to return and our Return Form is included with your return shipment.

  • You may return merchandise using the postal carrier of your choice.
  • Our packaging is reusable! Feel free to return the product in the same package we used to send it to you.
  • Postage is not prepaid for returns; you are responsible for paying shipping charges to return products to us.
  • For your protection, we advise that you use a track-able shipping method to send us your return.
  • If you’re returning a pair of shoes or boots, we need the box back, too. Also, please don’t treat the shoe box as the shipping box; wrap it in brown paper or put it in another box before you return it. If you fail to follow these directions, we will not be able to accept the return and won’t issue a refund.

The address to send your return to is:

Eagle Eye Outfitters
Attention: Returns Department
441 Nypro Lane
Suite 1
Dothan, AL 36305

Returns are typically processed within 2-4 business days upon receiving your package. Transactions can only be refunded after approximately 24-48 hours after the payment is processed.

RETURN FAQs

  • Can I exchange an item?

  • How do I return a pair of shoes/boots?

  • If I purchase in-store, can I return via mail?

  • If I purchase online, can I return in-store?

  • Where can I get a return form?

  • How will I be refunded for my return

SHIPPING FAQs

  • When will my order ship or be ready for pickup?

  • Do I have to pay sales tax?

  • How to find a missing package that shows as delivered or what do I do if my package is stolen after delivery?

  • Do you ship to P.O. Boxes or APO/FPO addresses?

  • Can I ship my order to someone else?

  • How do I know when my order ships?

  • Do you offer free shipping?

  • Do you offer free pickup in-store or curbside pickup?